It’s not enough to simply deploy an RPA solution, nor to just configure an AI bot
The key is not just the deployment of BOTs, this will not get to the expected efficiencies and savings. An effective Intelligent Automation solution requires that multiple components work seamlessly together. A BOT needs to be trained. A BOT needs to be managed. The documents need to be classified (indexed), and data needs to be extracted AND cleansed (no existing OCR solution extracts data with 100% accuracy) before the BOTs can go to work. Systems of record need to be integrated with. Audit trails are required. Security is paramount.
Accessible automation without high up-front costs
The MOZAIQ SaaS offering is a digital worker-enabled per transaction model, eliminating costly software licensing and startup costs, allowing customers to keep costs in line with volume. Its pre-built offerings deliver foundational and vertical process automation out of the box, while allowing customizable processes and services to be built on top of the core intelligent platform and deployed either on-prem or in the cloud.
The core components of the MOZAIQ platform include
MOZAIQ has pre-built the integration into common platforms – for example, in the Mortgage industry, MOZAIQ seamlessly integrates with systems such as Encompass - using digital workers to integrate into multiple systems of record to further extend the automation.
An automated process usually requires multiple BOTS to work in a coordinated fashion. They need to be managed by an intelligent “BOT manager” to facilitate communication, handoffs, error and exception handling. The BOT manager needs to be optimized for the specific set of processes it is overseeing.
MOZAIQ uses AI and ML Tools to pre-build digital workers and processes to enable the foundational document classification/indexing processes, and the data extraction and post-processing for diverse industry verticals, including Mortgage and other Financial Services domains.
No two processes are alike, and no two clients are the same, meaning that every automation deployment must be tested to ensure the right level of accuracy is achieved. MOZAIQ has automated the manual testing of documents, provides reporting on process metrics and the ability to seamlessly audit the digital workers (BOTS).
MOZAIQ has incorporated the best of breed Robotic Process Automation (RPA) products to build scalable, reusable and manageable BOTS. Platforms such as Automation Anywhere, Microsoft, Google and UiPath are deployed on a per-process level, depending on the automation requirements.