Deliver automated processes within a cross functional collaborative team using an Agile delivery methodology to continually enhance and optimize the industry vertical solution offerings and to service clients that are implementing complex automation programs
Design RPA process solutions in accordance with standard RPA design principles and conventions and prescribed RPA architecture
Build new RPA processes and using core workflow principles that are efficient, well structured, maintainable, and easy to understand
Document process and procedural specifications in process design documents and technical design documents including test plans, end user training material, configuration documents and production solution support documents
Support existing processes and implementing change requirements as part of a structured change control process
Identify and solve issues (configuration, integration, and security) that arise in day-to-day running of RPA processes and providing timely responses and solutions as required.
Qualifications
A minimum of 4 years of relevant robotic process automation (RPA) development experience
Ability to configure and deploy process automation modelling/scripting solutions in multiple RPA platforms from the leading vendors: Automation Anywhere, UiPath, Blue Prism – is required. Automation Anywhere experience is strongly preferred
Experience automating Windows applications is very nice to have
Excellent written and oral communication skills (English)
A passion for building robust and reliable technology
Ability to define and understand business processes and workflows – experience using Excel, Visio and other reporting tools
Clear understanding of how KPIs translate into SLAs for measuring process performance
Automation Anywhere Certified Developer Accreditation a plus
Experience working in a fast-paced Agile environment
Prior knowledge of process mapping and process re-design
Experience working within a collaborative team structure to achieve results with specific focus on the customer experience
An understanding of formal change control procedures and disciplines
Good collaboration skills applied successfully within teams as well as across other areas
Education
Bachelor’s Degree in Computer Engineering, Computer Science or related field (or relevant professional certificate(s))
Python Engineer
Location
India, Remote
Role Description
Design, build and roll out solutions that will optimize complex automation workflows
Integrate user-facing elements with server-side logic
Ensure code implements security best practices and data protection protocols
Understand and efficiently manipulate large datasets and have a strong understanding of data structures and algorithms
Design and optimize applications to ensure low-latency and high-availability
Make quick, thoughtful decisions
Be a collaborative member of your team
Be an excellent problem solver
Qualifications
3+ years of relevant software engineering experience (using Python)Excellent Python programming skills
A passion for building robust and reliable technology
A deep understanding of computer science fundamentals (data structures, algorithms, databases, etc.)
Knowledge of at least one Python web framework (such as Django, Flask, etc)
Understand fundamental design principles required to implement and deploy scalable applications
Familiarity with event-driven programming in Python
Familiarity with multi-process architecture and threading limitations of Python
Familiarity with ORM (Object Relational Mapper) libraries
Able to integrate multiple data sources and database into one system
Proficient understanding of code versioning tools (such as Git)
Prior experience working with AWS, Azure, GCP (nice to have)
Education
Bachelor’s Degree in Computer Engineering, Computer Science or related field (or relevant professional certificate(s))
DevOps Lead
Location
US or India, Remote
Role Description
Build infrastructure for multiple environments (dev, staging, production etc.) from a single source of truth (aka git)
Develop and maintain CI/CD pipelines
Ensuring that deploys are “one-click”, “one-command”, or “one-comment” affairs
Securing infrastructure to the highest industry standards
Mentoring dev teams on architectural choices that make their apps easier to run
Qualifications
7+ years of software development experience, having led DevOps for 1 or more products
Strong experience in implementing and managing CI/CD automation pipelines for a distributed workforce
Professionals who have helped build highly automated, multi-tiered runtime environments
A strong understanding of the Release Management process
Experience with AWS including VPC, EKS, and/or Elastic Beanstalk
Knowledge of GIT
Proficient with Linux System Administration and/or Windows Systems Administration
Proficient with Docker, Python, Terraform and/or PulumiNite to have: Python, Kubernetes
Education
Bachelor’s Degree required
QA Engineer
Location
US or India, Remote
Role Description
Develop and deploy test specification cases, processes, and standards
Develop and execute automated and manual test scripts
Develop QA test plans, test cases, and reports
Determine the appropriate data and system set-up requirements for automated test execution
Improve test quality and effectiveness by working with the Development and Program Management team to prevent problems and to make the product more testable
Streamline processes across all programs and define quality gates across SDLC
Work with Product managers and the PMO to resolve schedule, resource, cost, quality trade-offs against quality and business objectives
Qualifications
4+ years of experience in manual testing
Extensive experience on web and API testing
Proficient in process definition, process improvement and gap analysis
Ability to create and execute test scripts
Ability to manage multiple projects and stakeholders
Expertise with testing tools and methods in order to perform user acceptance testing
Good collaboration skills applied successfully within teams as well as across other areas
Education
Bachelor’s Degree in Computer Engineering, Computer Science or related field (or relevant professional certificate(s))
Production Support Engineer
Location
India, Remote
Role Description
Provide first, second and third level assistance and support related to the services offered by MOZAIQ to its many customers
Ability to handle tickets, incidents and problem management
Ability to escalate issues as they arise
Ready to work night shifts on a rotation basis
Qualifications
Excellent written and oral communication skills (English)
Bachelor’s Degree in Computer Engineering, Computer Science or related field (or relevant professional certificate(s)) – BCA, B.Tech etc.
Mortgage Specialists
Location
India, Remote
Qualifications
4+ years of experience in operations with US Mortgage process (processing/underwriting)
Excellent knowledge of mortgage documents, terminology, and market awareness
Good analytical & problem-solving skills
Organized with the ability to effectively prioritize work
Flexible to work as per client requirement- late evenings or night
Excellent communications skills (oral and written) & coordinate effectively with other teams
Subject matter expertise for scoping out and implementing process flows and develop applicable documentation for the technology team.
Experience in translating the business need and stakeholders’ vision into business/technical requirements.
Project Manager
Location
India, Remote
Role Description
The project manager will be responsible for owning and driving client engagements from start to finish
Engagements include standup and configuration of the MOZAIQ platform and ad-hoc IT services engagements to drive revenue
Participate in the business development phase to close business by creating client-facing presentations
Manage a distributed team of architects and developers using the most efficient agile methodologies
Work with the sales and marketing teams to identify additional sales opportunities within an existing customer
Qualifications
12+ years of experience in Software Development and 4+ years of experience in project management and people management
Must have delivered at least 2 large projects (3+ months) in the past year
Ability to effectively work with clients – a self starter able to communicate with client executives
Must be well versed with agile software development methodologies like Scrum and Kanban
Experience in working with an onshore-offshore model
Understanding of business requirements, user stories, and acceptance criteria
Ability to provide proactive and assertive leadership in problem solving, managing financial success of projects, maintaining timelines
Strong interpersonal skills and able to resolve conflict with productive outcomes
Able to build proposals and presentations to drive new business
Proactive, adaptable, and flexible
Strong attention to detail
Quick learner, demonstrated commitment to continuous improvement
Demonstrable ability to operate under tight deadlines with complex business/technical solutions
Ability to manage workload with minimal supervision
Excellent written and verbal communication skills
PMP certification preferred but not required
Education
Bachelor’s Degree required
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