ABOUT

Mortgage Depth.
AI Innovation.
Built to Transform Lending

Our vision is to replace the fragmented point solutions and manual processes that hold lenders back with an Integrated Mortgage AI platform that reduces origination costs, scales with minimal incremental headcount, and accelerates closings from day one.

Why We’re Different

Deep mortgage expertise. Production-grade AI innovation. A partnership model that aligns our success with that of our clients — a combination that delivers proven business results for the nation’s largest lenders.

Mortgage Depth Meets AI Innovation

The MOZAIQ team combines deep mortgage industry experience with production-grade AI capabilities. We’ve run the workflows, managed the pipelines, and navigated the audits, and we built the Integrated Mortgage AI platform because we knew lenders needed it to solve real operational problems, and needed it to win.

A True Partnership Model

MOZAIQ is delivered as a fully managed SaaS platform with 24/7 support. Our team deploys, configures, monitors, and continuously optimizes the platform. Per-transaction pricing means you pay only for what you use — and our success is directly tied to your operational success.

End-to-End Coverage, Not Point Solutions

MOZAIQ covers the full loan fulfillment lifecycle — from loan setup through investor loan delivery — on a single, integrated platform. One data layer. One orchestration engine. One integration with your LOS. One partner.

LEADERSHIP

Our Team

Vivek Shivpuri

Founder & CEO

As a serial entrepreneur, Vivek brings decades of financial services, mortgage, and enterprise software expertise in building high-performance companies and teams.  

Francesco Paola

Chief Growth Officer​

Francesco has pioneered adoption of mortgage outsourcing, IT services, cloud platforms, and artificial intelligence in the enterprise for over 25 years.  

Brandi Shoemaker

Chief Business Officer​

Brandi brings more than two decades of experience in mortgage banking, spanning operations, production, BPO delivery, and technology initiatives.  

David Landau

SVP Client Services

David brings decades of leadership experience in delivering digital transformation, outsourcing, and operational improvement initiatives to U.S. mortgage banks. 

Christine Porter

VP of Product​

Christine brings over 25 years of technology leadership experience in the mortgage lending industry to drive operational performance and client services. 

Landon Clark

Chief Technology Officer

Landon has cultivated deep mortgage SaaS expertise, having led large engineering teams to develop technology-enabled solutions for lenders over a twenty-year career. 

Jeffrey Engelmann

EVP Business Development

Jeffrey brings decades of executive experience across financial services and enterprise technology, with senior leadership roles at IBM, NorthStar, and VMware.

Rajesh Kumar

VP of Engineering​

Rajesh leverages over two decades of software engineering leadership to drive AI-led automation and create efficiencies across mortgage lending operations. 

Neerja Dugal

Head of Mortgage Operations​

Neerja applies over 20 years of expertise to deliver large-scale mortgage outsourcing programs through disciplined service delivery for mortgage and financial services clients.  

FAQ

Find answers to common questions about MOZAIQ.

Agentic Mortgage AI uses self-configuring intelligent agents purpose-built for mortgage fulfillment — AI that can autonomously adapt to regulatory changes, resolve loan conditions, and process loans end-to-end across the entire fulfillment lifecycle. Unlike traditional approaches that rely on disconnected point solutions like RPA, OCR, or IDP to automate individual tasks, Agentic Mortgage AI integrates these capabilities into a single platform where specialized agents collaborate across the full loan lifecycle on one data layer, one orchestration engine, and one integration with your LOS. MOZAIQ pioneered this approach, and it is the foundation of everything we deliver.

MOZAIQ is the only end-to-end Agentic Mortgage AI platform built by mortgage industry veterans. While most automation vendors are technology companies learning the mortgage business, MOZAIQ's team has lived it — running workflows, managing pipelines, and navigating audits across every market cycle. That dual expertise in mortgage operations and AI is why MOZAIQ delivers a single, integrated platform covering the entire loan lifecycle, not a patchwork of disconnected tools. Three of the top ten U.S. wholesale lenders trust MOZAIQ to run their operations.

MOZAIQ serves mortgage lenders of all sizes — from growing independent mortgage banks to three of the top ten wholesale lenders in the United States. The platform is especially valuable for lenders facing margin pressure, preparing to scale for volume increases, or looking to improve loan quality and reduce cycle times. Our per-loan pricing model makes it accessible regardless of current volume, and our modular deployment means you can start with the processes that matter most and expand from there.

No. MOZAIQ is designed to make your team more productive, not to replace them. The platform automates the routine, repetitive tasks — data validation, document checking, condition creation — that consume up to 70% of a processor's or underwriter's day. Your team shifts from manual data preparation to exception management and review, focusing on the judgment-intensive work where their expertise creates real value. Clients consistently report that their most experienced staff embrace the platform because it lets them do the work they were trained to do.

MOZAIQ's platform automates the entire loan fulfillment lifecycle: document indexing, loan setup, appraisal review, underwriting assist (asset, credit, income, and AUS review), closing and funding, post-close review, and loan delivery to GSEs and aggregators. The platform also includes cross-lifecycle capabilities such as milestone monitoring, automated condition management, compliance review, conversational loan file queries, and loan-level summaries and checklists.

MOZAIQ automates up to 80% of the routine underwriting task load by validating assets, credit, income, and AUS compliance upstream — before the file ever reaches the underwriter. The result is cleaner, condition-free files that let underwriters focus on credit judgment instead of data checking. Clients have achieved up to a 50% reduction in underwriting time while maintaining higher quality standards.

MOZAIQ's platform catches inconsistencies, missing documents, and data mismatches at every stage of the loan lifecycle — before they become costly downstream problems. Every AI recommendation includes source references, applied rules, and confidence indicators that can be reviewed by underwriters, QC teams, and auditors. The human-in-the-loop architecture means your team retains full control to review, accept, or override every recommendation, with complete audit trails. The result is significantly higher loan quality, reduced investor kickbacks, and lower repurchase risk.

MOZAIQ supports Conventional (Fannie Mae/Freddie Mac), Government (FHA, VA, USDA), non-QM, and non-agency loan types across the entire fulfillment lifecycle. The platform's business rules, compliance checks, and audit checklists are configurable by loan type, investor, and agency — so automation adapts to the specific requirements of every loan program you originate, including the specialized documentation and guideline requirements that non-QM lending demands.

Yes. The platform is fully configurable to your workflows, business rules, investor requirements, document naming conventions, condition triggers, SLAs, and LOS environment. MOZAIQ's deployment team is staffed by experienced mortgage professionals who configure the platform based on how your operation actually runs — not how a product manager imagined it might. Custom audit checklists, condition logic, and document training are all configurable without custom development.

Lenders using MOZAIQ's platform have achieved up to a 50% reduction in origination costs, 70% faster clear-to-close timelines, and up to 50% more efficient underwriting. One top-ten wholesale lender reduced production cost per loan from $3,600 to $2,200 within 12 months — a 40% reduction — while scaling from $10 million to over $2 billion in monthly originations. These are production results, not projections. Note: these cost-per-loan figures reflect fulfillment and operational costs and do not include broker compensation, which can account for up to 50% of the total cost to originate a loan.

MOZAIQ uses a per-loan transaction pricing model with zero upfront capital costs — no software licensing fees, no implementation fees, no hardware investments. You pay only for the loans processed through the platform, so costs scale directly with your volume. When volumes are low, your costs are low. When volumes increase, the automation pays for itself many times over through reduced per-loan origination costs.

Yes — and this is one of MOZAIQ's core differentiators. The platform enables what we call the Accordion Workforce: the ability to scale capacity up when volumes surge and contract when they slow — without hiring sprees, layoffs, or lost institutional knowledge. Your digital workforce expands and contracts with demand at the touch of a keystroke, and you only pay for what you use. This eliminates the hire-and-fire cycle that has defined mortgage operations through every market shift.

MOZAIQ works with every client to establish baseline metrics before deployment — cost per loan, cycle time per stage, defect rates, and rework rates. From day one, results are measured against that baseline. Beyond operational metrics, leading lenders also track adoption indicators: how quickly staff integrate automated workflows, whether underwriters trust the output, and how AI accuracy improves over time. These leading indicators are what separate a technology deployment from a true operational transformation.

Yes — and we recommend it. MOZAIQ's deployment model is built around a try-before-you-buy philosophy. Most engagements begin with one or two high-impact processes, go live in as few as four weeks, and measure results against your baseline from day one. You validate accuracy, confirm operational impact, and then expand based on demonstrated results. We also offer no-cost automation feasibility studies that map your specific processes and show you exactly what the automated workflow will look like before you commit.

Initial deployment can go live in as few as four weeks. MOZAIQ's modular design allows lenders to start with specific high-impact processes — such as document indexing, loan setup, or loan delivery — and expand based on demonstrated results. The platform is pre-configured for mortgage, not custom-built from scratch, which is why deployment is measured in weeks, not months.

Yes. MOZAIQ integrates with leading LOS platforms including Encompass, Blue Sage, MeridianLink, and Vesta, and connects to other systems and data sources through APIs. The platform operates alongside your LOS — reading from and writing to it directly — so your team stays in their system of record. There is no new interface to learn and no context switching required.

You don't need them. MOZAIQ is delivered as a fully managed SaaS platform with 24/7 support. MOZAIQ's team handles deployment, configuration, monitoring, and continuous optimization. Your processors and underwriters continue working in their existing LOS while the platform operates alongside it. There is no IT staff to hire and no infrastructure to maintain.

Your team continues using their existing loan origination system exactly as they do today. The MOZAIQ platform works behind the scenes — indexing documents, validating data, creating conditions, advancing milestones, and flagging exceptions for human review. Underwriters see cleaner files arriving faster, with AI-generated summaries and audit-ready checklists. For lenders who want to see it before they commit, MOZAIQ offers no-cost automation feasibility studies that map out your specific processes and show you exactly what automation will look like in your operation.

MOZAIQ delivers a fully managed service with 24/7 support — not a software license you manage on your own. Our team monitors platform performance, manages exceptions, and continuously optimizes automation accuracy based on your evolving workflows and business rules. New capabilities are developed and deployed as part of the ongoing service. You get a strategic partner that operates alongside your team, not a vendor that disappears after implementation.

Yes. MOZAIQ is SOC 2 Type II certified, which means the platform has been independently audited to meet the highest standards for data security, availability, processing integrity, confidentiality, and privacy. The platform is built with compliance and auditability at its core — every AI recommendation includes source references and complete audit trails, making it fully defensible to regulators, investors, and QC teams. The human-in-the-loop architecture ensures that AI becomes a compliance advantage, not a compliance risk.

Responsible AI deployment is foundational to MOZAIQ's platform. Every AI recommendation is delivered with source references, applied business rules, and confidence indicators — so your team can see exactly how the platform reached its conclusion. The human-in-the-loop architecture ensures that underwriters retain full control to review, accept, or override every recommendation, with complete audit trails at every stage. Generative AI features include strict guardrails — source transparency, validation checkpoints, and comprehensive logging — so that AI-generated outputs are auditable and defensible. MOZAIQ maintains a formal AI policy governing how AI is developed, deployed, and monitored across the platform. [Link to MOZAIQ AI Policy — coming soon]

MOZAIQ Industry Certifications

Ready to See What Agentic Mortgage AI Can Do for Your Operations?

The MOZAIQ platform is helping lenders cut origination costs by up to 50%, achieve 70% faster clear-to-close timelines, and scale on demand. See what it can do for you.